How-to use subcategory includes topic threads with queries about how to work with the user interface of meet.coop platforms. For example, in BigBlueButton - using the mic - recording a session - using the whiteboard - downloading recordings (mp4 options etc). It sits under the **Help** category, and carries a tag *timeframe-now*. This category is the responsbility of `Tech circle`. Also: use this category for enquiries on suitability of various service-level packages for particular situations - conferences, large groups, video streaming, etc. In this case `Product circle` is responsible. > Maybe this should be merged into FAQs. On the other hand, this category is intended to address the most immediate kinds of questions new/non-geek users might have. FAQs is more of a reference source? Also, this category includes discussion threads, FAQs is specifically for official `Product circle` postings.